Items will be posted as soon as I can get to the post office after I recieve payment. During term time, it's usually before the afternoon school run, and in the school holidays it's whenever I can get to the post office!
All parcels are posted via First Class delivery, and if you spend over £50 I will always send the package via recorded delivery
Should you for any reason be unhappy with your purchase, please contact me as soon as possible, and we can work out a solution. I am happy to accept returns (at my discretion) and will issue a full refund (less P&P) on receipt of the returned and unused item. I'd advise returning the item via recorded delivery, for your own peace of mind :)
I hand dye my yarns in small batches, usually 400g a time, every skein is unique. If you want more of a colour than I have listed, please contact me, and I’ll try to help. Although I repeat colourways there will always be differences between each batch, so if you need colours to match please buy enough from the same dye lot, or ask me to custom dye you enough of what you need.
One last thing about colours.....monitors and graphics cards vary GREATLY from computer to computer. I try to photgraph my yarns in the truest lights possible, but there will always be variations in colour in the original yarn. Please be aware of this, and open a conversation if you are not sure.
Wholesale enquiries are most welcomed, so please email me at sarah(at)babylonglegs.co.uk for more information